Visa Officer

• Revenue projections

Position

Visa Officer

Work setup

Hybrid | Day shift

Location

Clark, Pampanga

Why join MicroSourcing?

• Competitive Rewards: Enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company‑sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

Visa Processing & Compliance

• Collecting, reviewing and validating candidate documentation (passports, resumes, qualifications, licences) to ensure completeness and accuracy prior to visa lodgement.
• Preparing and compiling documentation for Subclass 482 nomination and visa applications, including employment contracts, position descriptions and supporting evidence.
• Ensuring all documentation aligns with Department of Home Affairs (DHA) requirements and internal compliance standards.
• Proactively identifying and resolving documentation gaps, inconsistencies or risks prior to submission.
• Maintaining audit‑ready records across all candidate files to support internal and external compliance reviews.

Stakeholder Management (Migration Agents, Clients & Internal Teams)

• Acting as the primary coordination point between migration agents, Australian clients, and internal recruitment teams.
• Liaising with migration agents to track application progress, elevate issues, and ensure timely submissions.
• Supporting Australian Business Development teams with candidate and visa updates for client reporting and meetings.
• Attending client meetings where required to provide visa insights, candidate readiness updates and pipeline visibility.
• Building strong working relationships with key stakeholders to ensure smooth delivery across multiple campaigns.

Candidate Management & Experience

• Providing clear, structured guidance to candidates on visa processes, documentation requirements, timelines and expectations.
• Managing high volumes of candidates across multiple campaigns and tranches at different stages of the migration lifecycle.
• Acting as a key point of contact for candidates, ensuring a high‑quality, consistent candidate experience.
• Supporting candidates through relocation, including coordination of flights, initial accommodation and onboarding requirements.
• Conducting regular post‑arrival check‑ins (up to 6 months) to support retention, engagement and early issue resolution.

End‑to‑End Process Coordination

• Coordinating all candidate requirements including:
  • Health assessments
  • Skills assessments
  • English language testing
  • Police clearances and other compliance checks
• Managing timelines across multiple parallel processes to ensure alignment with visa lodgement and client start dates.
• Monitoring application milestones and proactively driving progress to avoid delays or expiry risks.

Reporting, Forecasting & Pipeline Management

• Maintaining accurate and up‑to‑date visa and candidate status reports across all active campaigns.
• Tracking key milestones including application lodgement, approvals, mobilisation and arrival dates.
• Producing regular pipeline reports to support:
  • Workforce planning
  • Client forecasting
  • Revenue projections
• Identifying bottlenecks in the process and recommending improvements to increase efficiency and throughput.

Mobilisation & Arrival Planning

• Coordinating mobilisation logistics including travel bookings, arrival schedules and initial accommodation.
• Aligning candidate arrival timelines with client workforce requirements and project start dates.
• Supporting onboarding readiness including documentation, inductions and compliance checks prior to site mobilisation.

Risk Management & Escalation

• Proactively identifying risks across visa processing, candidate readiness or mobilisation timelines.
• Escalating issues early to migration agents, clients and internal stakeholders to minimise operational impact.
• Monitoring candidate wellbeing and employment conditions post‑arrival, escalating concerns where required.

Process Improvement & Scalability

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