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Network & Security Engineer (L2)

1 month ago

Pasig, National Capital Region, Philippines Tech Mahindra Full time

Job Responsibilities:

  1. Manage the client's Network and Security devices remotely.
  2. Troubleshoot Routing, Switching & Security issues.
  3. Adapt/Suggest any Network design changes as and when needed.
  4. Respond to emergency situations and perform effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.
  5. Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
  6. Perform Change Management and Incident management as per the process.
  7. Documentation for all the technologies used for customers setup.
  8. Create accurate network diagrams and documentation for designing and planning network communication systems.
  9. Ready to work in 24*7 Shifts and able to manage the shift independently.
  10. Work independently with minimum or no supervision.
  11. Lead and mentor L1 team members.

Job Qualifications:

  • Must have a minimum of 3 years of relevant experience in switching, routing, and firewall.
  • Must have at least 3 years' experience installing Palo Alto Security Appliances.
  • Must have considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE.
  • Thorough knowledge of Panorama, WildFire, Global Protect VPN.
  • Ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment.
  • Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST.
  • Networking topologies and protocols, including MPLS, VRF, SIP, Traffic Shaping/QoS, VPN.
  • Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS, and VPC.
  • Familiarity with Data Centre environment and hosted deployments/cloud.
  • Excellent communication skills – both written and verbal, with strong vendor management skills.
  • Problem solving skills, multitasking, working well under pressure, and attention to detail.
  • Proven ability to work in a 24/7 365 shift role.
  • Experience with ITIL practices.
  • CCNP Certification preferred.
  • Palo Alto Networks certification preferred (PCNSA or PCNSE).
  • Fortinet Firewall Experience is desired.

Network Products Experience:

  • Cisco WLC 9800, Access Points 9120, 3802, 2802.
  • NMS - Solarwinds, Kiwi Syslog and Netflow Analyze.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Telecommunications and Telephone Call Centers

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