Solutions Consultant

12 hours ago

Manila, National Capital Region, Philippines Exclusive Networks Full time

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training, capitalizing on rapidly evolving technologies and changing business models. For more information, visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, creating a prosperous and trusted digital world, and helping our people realize their potential.

DUTIES AND RESPONSIBILITIES | About the role

The Exclusive Networks PH is looking for a Solutions Consultant to join us in Manila. Exclusive Networks is a trusted digital infrastructure specialist.

In this role, you will provide pre/post-sales support to our sales team in positioning cybersecurity solutions.

We seek engineers who can embody a services-first ideology within Exclusive Networks.

As the Solutions Consultant, you will:
  • Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.
  • Conduct product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.
  • Translate customer needs into tailored solution designs and proposals aligned with our product portfolio.
  • Assist in creating and reviewing RFPs and RFIs by providing technical expertise.
  • Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
  • Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
  • Collaborate with internal teams, including engineering, product management, and professional services, to ensure successful implementation of solutions.
  • Conduct product evaluations, proof-of-concepts, and technical workshops.
  • Stay up-to-date with industry trends, competitive landscape, and emerging technologies.
  • Assist in developing and delivering training programs for sales teams.
  • Work closely with the Pre-Sales Team Lead and colleagues to achieve goals and KPIs.
QUALIFICATIONS AND EXPERIENCE | About you

The ideal Solutions Consultant:

  • Reviews project SOW with presales, sales, or post-sales lead.
  • Conducts project kick-offs and discusses prerequisites.
  • Implements and configures projects according to SOW and timeline.
  • Provides activity reports on project progress.
  • Conducts User Acceptance Testing of completed projects.
  • Performs knowledge transfer and provides as-built documentation.
  • Provides L1-L2 after-sales support via SLA agreements.
  • Coordinates support for L3 TAC support.
WHO IS EXCLUSIVE NETWORKS? | Why work for us

We are people-focused and believe talent empowers our growth. Our mission is to transition to a trusted digital world for all. Visit www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, religion, gender, or other characteristics. Employment is based on qualifications, merit, and business needs. Please review our Diversity and Inclusion Policy and Recruitment Data Protection Policy.

Our benefits include:

  • HMO (Upon Regularization)
WORKING CONDITIONS
  • Regular Working Hours
  • Hybrid Work Arrangement

If you believe this position is right for you, we encourage you to apply Our people make our success.

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