Chat Tech Support Specialist: Email

2 days ago

Murcia, Negros Occidental, Philippines TTEC Full-time ₱180,000 - ₱300,000 Contract

TTEC in Bacolod is seeking a Chat Technical Support Representative to assist customers with email hosting and messaging platforms. You'll provide first-level technical support and help resolve issues via chat, email, or other digital channels.

The role involves diagnosing basic to moderately complex email problems, guiding customers through solutions, documenting interactions, and escalating unresolved issues to the appropriate teams. A high school diploma and basic IT knowledge are required.