Chat Tech Support Specialist: Email
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
TTEC in Bacolod is seeking a Chat Technical Support Representative to assist customers with email hosting and messaging platforms. You'll provide first-level technical support and help resolve issues via chat, email, or other digital channels.
The role involves diagnosing basic to moderately complex email problems, guiding customers through solutions, documenting interactions, and escalating unresolved issues to the appropriate teams. A high school diploma and basic IT knowledge are required.