Quality & Training Excellence Lead
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Concentrix in Mandaluyong, Philippines is seeking a Quality Manager with 1–2 years of experience to oversee call quality across inbound/outbound channels, including chat and email. You will report results to Quality Leadership, Operations, and clients, participate in calibration and internal audits, and help improve processes.
Required are strong written and verbal communication, MS Office skills, and the ability to multi-task and meet timelines.