IT Incident
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Hammerjack Pty Ltd is seeking an experienced Incident & Problem and Change Manager in Manila. You will lead end-to-end incident resolution, ensure SOP adherence, and coordinate critical change activities with stakeholders across Client IT operations.
You will drive ITIL-aligned processes, manage communications, and produce detailed post-incident and change reports, while supporting rotating shifts and maintaining high service quality.