Clinical Triage Associate

7 days ago

Philippines E-Solutions IT Services Full-time

Clinical Triage Associate (USRN) | Contractual - ASAP

E-Solutions IT Services

Negotiable

On-site - Taguig 5-10 Yrs Exp Bachelor Contract

Job Description

Employment type: 2 Months | Contractual

Schedule: North American Time Zone from the Philippines

Experience: 4-8 Years

License: Active USRN License - Mandatory

We are looking for an experienced Clinical Tele Triage Associate (USRN) to provide remote nursing support and patient care guidance through telehealth platforms. The role focuses on assessing patient symptoms, conducting clinical triage, determining the appropriate level of care, and ensuring accurate documentation of patient interactions.

Key Responsibilities:

  • Conduct clinical tele-triage and remotely assess patient symptoms and health concerns.
  • Provide health education, symptom management guidance, and nursing advice.
  • Determine the appropriate level of care, including ER, Urgent Care, Primary Care, or other healthcare services.
  • Identify and elevate urgent and critical cases and coordinate with emergency services when necessary.
  • Accurately document patient assessments and interactions in EHR/EMR systems.
  • Assist with appointment scheduling, medication inquiries, and medication renewals within established protocols.
  • Communicate relevant clinical information to physicians, nurses, healthcare providers, and other stakeholders.
  • Ensure patient safety, confidentiality, and quality of care throughout every interaction.

Qualifications:

  • Active USRN License - Mandatory
  • 4-8 years of relevant clinical nursing experience.
  • Strong clinical assessment, patient triage, and critical-thinking skills.
  • Excellent communication and patient-handling skills.
  • Experience with telehealth/telemedicine platforms and EHR/EMR systems.
  • Tele-triage, telephone triage, remote nursing, or virtual healthcare experience is highly preferred.
  • Ability to recognize and appropriately upscale urgent and emergent medical conditions.
  • Willingness to work onsite in Taguig on a North American time zone schedule.

Clinical Tele Triage Telehealth USRN US Registered Nurse Electronic Health Records

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