Sr. System Administrator
2 weeks ago
About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies.
About the Client
Our client is founded in Salt Lake City, UT. They make device management simple, secure, and Pretty Damn Quick. Their IT teams use products to reduce complexity, improve efficiency, and enhance control in their unique environments. They are backed by TA Associates, a top-tier global PE fund. SimpleMDM and SmartDeploy are powered by our client.
About the Role
We are seeking a skilled System Administrator to join our team and play a pivotal role in onboarding new SmartDeploy customers. In this role, you will collaborate closely with our technical support group and utilize predefined onboarding plans/templates to ensure seamless product integration and setup for our clients.
What you'll do
Customer Onboarding: Facilitate the onboarding process for new customers, ensuring they are effectively set up on our SmartDeploy product. Collaborate with technical support and utilize onboarding plans/templates with customers to ensure they have accomplished key value drivers with the product in their first 30-60 days.
Technical Support Escalation: Identify and escalate level 2 or higher technical issues to Sales Engineers. Collaborate with Sales Engineers to address complex issues, escalating to the Solutions Team when necessary.
Product Knowledge: Demonstrate proficiency in SmartDeploy and other PDQ products and their value propositions. Understand key differentiators vs. competitive products. Leverage the knowledge base maintained by the Solutions team to enhance customer experience.
Communication and Collaboration: Conduct customer calls via Zoom for onboarding purposes. Effectively communicate with customers and collaborate within a multi-location or offshore team environment. Capture feedback from customers to help guide and produce enhancements and improvements to the onboarding process itself.
What you bring
● Prior experience as a System Administrator or IT Administrator is required, includingresponsibilities related to:
Installation and configuration of hardware and software (managing operating systems, applications and drivers)
On-Prem/Cloud based software and infrastructure management
Monitoring and maintenance of systems through regular software updates and patches
Network management, including creating/configuring virtualized machines
● Deep knowledge of Windows environments and tools (Active Directory, DNS, GPO)
● Strong English language skills (both written and verbal) are crucial to success in the role, as you will communicate with customers over the phone and email in a product onboarding / support capacity.
● Familiarity with imaging tools for Windows environments (e.g., SCCM/MECM, ManageEngine, KACE, or similar) is highly desirable.
● Excellent communication and collaboration skills, particularly in a multi-location team setup.
● Ability to manage multiple priorities and work effectively under pressure.
● Exceptional troubleshooting and problem-solving skills.
#J-18808-Ljbffr-
Sr Systems Administrator
6 days ago
Quezon City, National Capital Region, Philippines Advanced Energy Management Limited Full timePosition Title: Sr. Systems Administrator - Backup ManagementAbout Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in...
-
Sr Systems Administrator
3 days ago
Quezon City, National Capital Region, Philippines Advanced Energy Full timePosition Title: Sr. Systems Administrator - Backup ManagementAbout Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in...
-
Senior Systems Administrator
6 days ago
Mandaluyong City, National Capital Region, Philippines DFI Retail Group Full timeAbout the CompanyDFI Retail Group is an equal opportunity employer seeking a Linux Infrastructure Specialist to join our team.Job Summary:Design, implement, and maintain Linux infrastructure solutions for optimal performance, security, and scalability.Collaborate with cross-functional teams to deliver integrated solutions.Analyse system performance, identify...
-
Sr. Operations Manager
6 days ago
Mandaluyong City, National Capital Region, Philippines Sutherland Global Full timeCompany Description:At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost...
-
Sr. Operations Manager
6 days ago
Mandaluyong City, National Capital Region, Philippines Sutherland Full timeCompany DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease...
-
Senior Linux Systems Administrator
3 days ago
Mandaluyong City, National Capital Region, Philippines DFI Retail Group Full timeDFI Retail Group is seeking a senior Linux Systems Administrator to join its team.You will be responsible for designing, implementing, and maintaining Linux infrastructure solutions, ensuring their optimal performance, security, and scalability.Develop and maintain automation scripts (e.g., Ansible, Python, Terraform) to streamline system administration...
-
Sr. Database
2 weeks ago
Quezon City, National Capital Region, Philippines Wilcon Depot, Inc, Full timeAbout the job Sr. Database / Report DeveloperJob Overview:This role is focused on assisting in the creation and modification of ETL processes, generating and updating reports, optimizing scripts and databases, and monitoring query performance. The ideal candidate will have hands-on experience with ETL tools, reporting tools like Crystal Reports, and database...
-
Sr. Engineering
3 weeks ago
Makati City, National Capital Region, Philippines TalentHero Full timeLocation: Onsite | BGCWork Schedule: Monday to FridayWe are currently seeking an experienced Sr. Engineering & Maintenance Manager to join our team This role will focus on managing MEP (Mechanical, Electrical, Plumbing) projects, coordinating with clients and subcontractors, and ensuring all project deliverables meet the required standards and deadlines.Key...
-
IT Systems Administrator
5 days ago
Makati City, National Capital Region, Philippines Hunters hub Incorporated Full timeJob Title: IT Systems AdministratorCompany Overview:Hunters Hub Incorporated is a leading provider of IT services, dedicated to delivering innovative solutions that meet the evolving needs of our clients. As an IT Systems Administrator at Hunters Hub Incorporated, you will play a critical role in maintaining the smooth operation of our IT systems and...
-
System Administrator
7 days ago
Mandaluyong City, National Capital Region, Philippines Remitly, Inc. Full timeJob Description:About the Role:We're searching for a Systems Analyst focused on Finance and Legal systems to join Remitly's IT team, reporting to our Manager, Finance and Legal Systems. This new role will help scale our global IT systems and strategy. You'll help build our IT platform to support finance processes to operate at scale, building a best in class...
-
Senior Systems Manager
2 hours ago
Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob DescriptionTASQ Staffing Solutions is seeking a highly skilled Sr. System Manager to lead our team of experts in delivering exceptional system development services. As a key member of our leadership team, you will be responsible for establishing and nurturing rapport with clients, driving efficiency in reporting, and providing advanced problem-solving...
-
US HRIS System Administrator
5 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Full timeWe are looking for a highly skilled US HRIS System Administrator to join our team at Emerson. As a key member of our HRIS operations team, you will play a critical role in ensuring the accuracy and efficiency of our HR systems.Key responsibilities will include:To support the HRIS Operations Manager by interacting with business unit HR contacts.To process HR...
-
Senior IT Administrator
6 days ago
Quezon City, National Capital Region, Philippines Advanced Energy Management Limited Full timeJob SummaryThe Sr. Systems Administrator - Backup Management role is a critical position within our organization, responsible for ensuring the availability, reliability, and integrity of our data.Position ResponsibilitiesImplement, monitor, and maintain backup solutions, including configuration, administration, and maintenance of backup...
-
IT System Administrator
5 days ago
Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full timeJob Description:The Jr. Applications and Database Specialist plays a vital role in ensuring the availability and reliability of services used by Hunter's Hub, Inc. testing environments database. This includes administration of server operating systems categorized by platforms, applications, and systems where these services are running. In coordination with...
-
Sr. Web Administrator
3 weeks ago
Makati City, National Capital Region, Philippines JK Network Services Full timeCOMPANY PROFILE: An information technology (IT) firm with a focus on data governance and management.Position: Sr. Web AdministratorCompany Industry: IT IndustryWork Location: MakatiWork Schedule: Hybrid /Mid Shift]Salary: Php 80,000-100,000 grossWork Set Up: HybridJOB REQUIREMENTS:Bachelor's degree in Computer Science, Information Technology, Marketing, or a...
-
System Administrator
3 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeMinimum Requirements for the Position•Preferably degree qualified in ICT or other relevant qualification•At least 5 years' relevant experience in a similar role•Demonstrable experience with the management, administration, and supporting delivery of Digital Systems.•Understanding of relevant Application Programming Interfaces (APIs) with capability to...
-
Network Systems Administrator
6 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech is currently seeking a highly skilled Network Systems Administrator to join our team. The successful candidate will be responsible for the installation, configuration, and maintenance of our computer systems, as well as the management of network security.This role requires a minimum of 1 year of experience in Active Directory, Windows Server...
-
Network Systems Administrator
5 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Overview:At Hunter's Hub Inc., we are seeking a highly skilled Network Systems Administrator to join our team. This role is responsible for providing technical support and assistance to our Technical Support Engineers and Administrators in remediating and stabilizing network and communications operations during an incident.The ideal candidate will have a...
-
System and Network Administrator
4 weeks ago
Makati City, National Capital Region, Philippines Prestigious Law Firm in Makati Full timeJob Qualifications:1. Degree holder of Information Technology or equivalent.2. With at least 5 years work experience in the same field.Responsibilities:-Administration, configuration, and maintenance of Windows Active Directory, DHCP and DNS-Administration and monitoring of WAN and LAN connections, Network Security Firewall, Switches, Routers, and WiFi...
-
Network and System Administrator
6 days ago
Makati City, National Capital Region, Philippines Odfjell Technology Ltd. Full timeOdfjell Technology Ltd. offers a comprehensive range of IT services to help businesses achieve their goals.We are currently seeking a highly skilled Network and System Administrator to join our team. As a Network and System Administrator, you will be responsible for managing and maintaining our computer networks and systems.Key Skills and...