Associate Director, Process Improvement
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MicroSourcing is seeking an Associate Director - Process Improvement to lead portfolio-wide programs that optimize efficiency and experiences for customers and employees. You will apply Lean Six Sigma, Agile, and Human-Centered Design to deliver measurable ROI while guiding senior stakeholders and a high-performing team.
The role demands strong leadership, strategic thinking, and budget discipline across capex/opex in a dynamic telecom-adjacent shared services environment.