Reporting & Data Analyst

3 days ago

Angeles, Pampanga, Philippines Offsure Global Outsourcing INC. Full-time ₱420,000 - ₱780,000/year

Office-Based | Banking/Financial Services Experience Required

Work Arrangement: Office-Based
Industry Background: Banking / Financial Services / Fintech preferred and relevant experience required

Job Overview

We are looking for a highly analytical, detail-oriented, and proactive Reporting & Data Analyst to support our operational and commercial teams through accurate reporting, data analysis, dashboard development, and process improvement.

The ideal candidate will have a strong background in banking, financial services, fintech, or a related financial operations environment, with excellent knowledge of Excel and experience working with large datasets, financial information, operational reports, and KPIs.

This role requires someone who can do more than simply prepare reports. The successful candidate should be able to understand the business behind the numbers, identify discrepancies and trends, investigate the root cause of issues, and turn complex information into clear, easy-to-understand reports and dashboards for clients and internal stakeholders.

This is an office-based role that requires strong collaboration, communication, and ownership.

Key Responsibilities

Data Analysis & Reporting

  • Prepare, maintain, and analyze operational, financial, and commercial reports.
  • Work with large datasets across multiple reports and systems.
  • Review and validate data to ensure accuracy, completeness, and consistency.
  • Perform data cleansing, reconciliation, error checking, and validation.
  • Identify trends, anomalies, discrepancies, and reporting gaps.
  • Conduct root cause analysis and investigate unusual or inconsistent results.
  • Develop and maintain KPI and SLA reports.
  • Identify opportunities to automate and improve reporting processes.
  • Translate complex data into meaningful insights and actionable information.

Reports & Dashboard Development

  • Create clear, structured, and user-friendly reports and dashboards.
  • Ensure reports are easy for clients and non-technical stakeholders to understand and interpret.
  • Present data in a visually clear format, highlighting important trends, KPIs, issues, and insights.
  • Develop reports that tell a clear story rather than simply presenting raw numbers.
  • Adapt reports and dashboards based on client and stakeholder requirements.
  • Support the preparation of management reports and presentations.
  • Clearly explain findings and recommendations to clients and internal teams.

Financial & Commercial Analysis

  • Support revenue recognition and profitability analysis.
  • Review financial and operational data to identify discrepancies and opportunities for improvement.
  • Develop an understanding of the invoice lifecycle, including invoice creation, submission, tracking, and reconciliation.
  • Monitor operational costs and commercial performance.
  • Assist with analysis related to work-in-progress (WIP), revenue, costs, and billing.
  • Ensure financial and commercial reports are accurate and properly supported by underlying data.

Business Process & Operations

The successful candidate must be able to understand and analyze end-to-end business processes, including:

  • Work Order Creation
  • Job Scheduling and Execution
  • Technician and Subcontractor Workflows
  • Work Order Completion Requirements
  • Purchase Orders and Variations
  • Costing and Revenue Recognition
  • Invoice Generation
  • Invoice Submission Portals
  • Payment Tracking
  • Credit Requests and Credit Notes
  • Service Level Agreements (SLAs)
  • Customer KPI Performance
  • WIP Job Management

The candidate should be comfortable learning how different operational processes connect and how each stage affects reporting, revenue, costs, billing, and overall business performance.

Technical Skills

Advanced Excel

  • Advanced Microsoft Excel skills
  • Pivot Tables
  • Power Query
  • XLOOKUP / INDEX-MATCH
  • SUMIFS / COUNTIFS
  • Data Validation
  • Error Checking and Reconciliation
  • Large Dataset Management
  • Working across multiple reports and data sources

Data & Reporting

  • BI dataset review and validation
  • KPI reporting
  • SLA reporting
  • Dashboard development
  • Trend analysis
  • Data cleansing
  • Root cause analysis
  • Report automation
  • Data visualization and presentation

Required Experience & Qualifications

  • 2-4+ years of relevant experience in banking, financial services, fintech, or a related financial