HR Team Lead

2 days ago

Taguig, Metro Manila, Philippines iOPEX Technologies Full-time

As the HR Team Lead, you are the engine that drives our People Operations. You will balance hands‑on HR management with the leadership of a dedicated team of HR Generalists and Specialists. Your mission is to ensure that our HR services—from onboarding to offboarding—are delivered with excellence, consistency, and a human‑centric approach. You act as the bridge between high‑level HR strategy and daily operational execution.

Core Responsibilities

  • Team Leadership & Mentorship: Manage the daily workload of the HR team, providing coaching, feedback, and professional development to ensure high performance and morale.
  • Operational Excellence: Oversee the full employee lifecycle, ensuring that onboarding, payroll coordination, benefits administration, and compliance processes run smoothly and accurately.
  • Process Optimization: Constantly look for "friction" in our HR workflows. You will design and implement smarter, faster, and more automated ways to handle HR tasks.
  • Employee Relations Escalation: Serve as the first point of contact for complex employee relations issues, providing guidance to managers and ensuring fair resolution of workplace conflicts.
  • Compliance & Audit: Act as the guardian of our HR data. You will ensure all policies, employee files, and labor law requirements are 100% up-to-date and audit‑ready.
  • Project Management: Lead internal HR projects such as the implementation of new HRIS modules, wellness programs, or updated performance management cycles.
  • Data & Reporting: Monitor HR metrics (like time-to-fill or turnover) and present regular "Health of the Team" reports to HR leadership.
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