Entry-Level IT Help Desk Analyst
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Nordic is seeking a Service Desk Analyst I in the Philippines to provide day-to-day technical support for a range of hardware and software. You will respond to users, diagnose issues, and escalate where necessary while maintaining HIPAA-adherent practices and high customer service standards.
The role requires 1+ years in IT Service Desk, solid knowledge of Windows 10, Office applications, VPN, Citrix, and Mobile Device Management.