Director, 24/7 AI Command Center
2 days ago
Manila, Metro Manila, Philippines
Visa
Full-time
₱2,500,000 - ₱3,600,000
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Visa is seeking a Director to lead the 24/7 AI-Driven Command Center in Manila, overseeing real-time monitoring, safeguarding service levels, and orchestrating workforce actions across lines of business.
The role partners with WFM, Operations, and Technology, driving automation, driver attribution, intraday reporting, and escalation governance. Strong leadership and 10+ years in workforce management are required.
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