Director, 24/7 AI Command Center

2 days ago

Manila, Metro Manila, Philippines Visa Full-time ₱2,500,000 - ₱3,600,000

Visa is seeking a Director to lead the 24/7 AI-Driven Command Center in Manila, overseeing real-time monitoring, safeguarding service levels, and orchestrating workforce actions across lines of business.

The role partners with WFM, Operations, and Technology, driving automation, driver attribution, intraday reporting, and escalation governance. Strong leadership and 10+ years in workforce management are required.

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