Spanish Financial Services Support Specialist
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
COMPANY PROFILE:
A global financial services organization providing customer support solutions across banking and financial products. The company promotes teamwork, career growth, and a supportive work environment where employees are encouraged to learn, improve skills, and build long-term careers.
Position: Spanish Financial Services Support Specialist
Company Industry: Financial Services / Customer Support
Work Location: On-site (office-based)
Salary: Negotiable (details discussed during interview)
Work Schedule: Shifting schedule but May include weekends and holidays
Work Set-up: Full On-site
BENEFITS:
- Paid training from day one
- Competitive salary and incentives
- Health and life insurance
- Paid leaves and holiday pay
- Career growth and internal promotion opportunities
- Supportive and team-oriented workplace
- Stable and long-term employment
- Government Mandated Benefits (SSS, Pag-Ibig, Philhealth)
JOB REQUIREMENTS:
- Filipino who can speak, read and write Spanish language
- Proficient in English language
- At least 6 months customer service experience, financial service experience, or contact center experience
- Open to Spanish speakers, even without call center or BPO background
- Applicants who completed Spanish courses or teaching experience are welcome
- Basic computer knowledge and ability to navigate multiple systems
- Good communication and listening skills
- Willing to work on-site and attend full training period
- Ability to work extra hours if needed
JOB RESPONSIBILITIES:
- Assist customers with questions and concerns about financial products and services
- Communicate through phone, chat, text, video call, and other platforms
- Provide clear and friendly support with empathy and professionalism
- Resolve customer issues while following company rules and guidelines
- Deliver excellent customer experience in a fast-paced environment
- Accurately document and update customer information in internal systems
- Escalate complex concerns to senior staff or supervisors when needed
- Work closely with team members to ensure smooth daily operations
- Follow company policies related to quality, security, and compliance
RECRUITMENT PROCESS (ONLINE PROCESS):
- Online application submission
- Initial phone or virtual screening
- Online assessments (if applicable)
- Final interview
- Job offer and onboarding
-
Taguig, Metro Manila, Philippines J-K Network Services Full-time ₱391,000 - ₱614,000 ContractA leading financial services organization is seeking a Spanish Financial Services Support Specialist in Taguig. This role requires proficiency in Spanish and English, with at least 6 months of customer service experience. The successful candidate will assist customers with inquiries regarding financial products, providing support through various...
-
Voice Support Specialist – Financial Services
16 hours ago
taguig, metro manila, Philippines Outsourcey Full-timeOutsourcey in the Philippines is seeking a Customer Support Specialist - Voice with financial industry experience to join our growing team. You will handle customer inquiries via phone and email, delivering empathetic, accurate solutions and maintaining high satisfaction. You will work in a fast-paced environment, collaborate across teams, and stay updated...
-
Taguig, Metro Manila, Philippines Wells-Fargo Full-time ₱268,000 - ₱357,000 ContractWells Fargo in Taguig, Philippines, is seeking an Associate Customer Service Representative to handle a high-volume inbound contact center, providing timely support across financial products and services with empathy and accuracy.Requirements include 6+ months in customer service or financial services, willingness to work shifting schedules (nights,...
-
Taguig, Metro Manila, Philippines Private Advertiser Full-time ₱223,000 - ₱357,000 ContractPrivate Advertiser in Manila is seeking a customer service representative to support customers across phone, text, chat, video chat and other channels in a fast-paced, high-volume environment.You will resolve inquiries, provide a best-in-class experience, and escalate issues when needed. The role requires at least 6 months in a BPO setting, two years of...
-
Financial Services Support Specialist Voice
5 days ago
Taguig, Metro Manila, Philippines Private Advertiser Full-time ₱201,000 - ₱268,000 ContractPrivate Advertiser in Metro Manila (Taguig) is seeking a customer service representative to support customers across phone, text, chat, and video channels in a fast-paced, high-volume environment.The role requires at least 6 months of BPO customer service experience and 2 years of college; on-site work with flexible schedules and a training period, with...
-
Spanish Bilingual CSR
2 days ago
Taguig, Metro Manila, Philippines TASQ Staffing Solutions Full-time ₱268,000 - ₱469,000 ContractTASQ Staffing Solutions in Taguig, Philippines, is seeking a Spanish bilingual Customer Service Representative with at least 2 years in customer service or contact centers to support financial products and services across multiple channels.The role requires willingness to work in McKinley Hill, Taguig, a shifting schedule, and a flexible arrangement. You...
-
Bilingual Spanish Travel Support Specialist
3 days ago
Taguig, Metro Manila, Philippines J-K Network Services Full-time ₱669,600 - ₱892,800 ContractA multi-awarded destination management company in the Philippines is looking for a Spanish Customer Travel Support representative. This role involves handling travel inquiries in both Spanish and English, assisting with trip planning, and ensuring excellent customer service. Ideal candidates should have at least 2 years of experience in customer service and...
-
Taguig, Metro Manila, Philippines Cognizant Consulting Full-time ₱223,000 - ₱391,000 ContractCognizant is seeking experienced customer service professionals in the Insurance and Financial Services sector. The role focuses on handling inquiries, policy information, and account servicing with a strong emphasis on accuracy and a positive customer experience.Ideal candidates have at least 18 months of BPO experience, 1 year of Insurance experience, and...
-
Taguig, Metro Manila, Philippines PAN ASIA HR CONSULTING PH INC. Full-time ₱290,000 - ₱469,000 ContractPAN ASIA HR CONSULTING PH INC. is seeking a Customer Service Associate to support customers with empathy across multiple channels for financial products and services in a high-volume environment.You will handle inquiries, resolve issues, and deliver a best-in-class experience while adhering to policies and regulations. The role requires flexibility with...
-
Taguig, Metro Manila, Philippines Cognizant Full-time ₱223,000 - ₱312,000 ContractCognizant is a global leader providing banking and financial services support in the Philippines. The role involves assisting customers and internal stakeholders with inquiries across banking, lending, mortgage, and related processes, with a focus on accuracy and compliance.Candidates should have at least 1 year of relevant experience and be willing to work...
