DevOps Engineer

Department: Research & Development (R&D)

COMPANY SUMMARY:

Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS (Software as Service) solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn to deliver exceptional brand experiences at scale.

Aprimo helps enterprises unleash the power of their content by providing marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation, and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs.

Founded in 1998, Aprimo has five offices internationally, including the Chicago headquarters, and offers a flexible work-from-home/remote-work policy.

Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities.

POSITION SUMMARY:

As a DevOps Engineer in Aprimo R&D (Research & Development), you will help us to expand our growing R&D DevOps team. Our .NET/C# multi-tenant SaaS software platform is fully hosted in the Microsoft Azure public cloud. AI tooling is a first-class part of how our team operates. We expect engineers to actively use AI assistants for coding, root-cause analysis, documentation, and automation.

WHAT YOU WILL BE RESPONSIBLE FOR:

• AI-Augmented Operations: You will leverage AI assistants to perform the majority of the duties listed in this section. Comfort and fluency with AI tooling is essential to success in this role.
• Incident Response and Troubleshooting: Respond to alerts, investigate issues, and identify root causes to ensure the stability and reliability of the SaaS environment.
• Infrastructure as Code (IaC): Develop and manage infrastructure as code (IaC) using tools such as Terraform, CloudFormation, or Ansible to automate infrastructure provisioning and management.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines, including configuration, automation, and monitoring, to facilitate fast and reliable software releases.
• Containerization and Orchestration: Utilize Docker and container orchestration platforms like Kubernetes to containerize applications and scale them efficiently.
• Cloud Management: Manage cloud resources on the Azure platform optimizing cost, security, and performance.
• Monitoring and Logging: Set up monitoring, alerting, and logging solutions to ensure the availability, performance, and security of systems and applications.
• Security and Compliance: Collaborate with the security team to implement best practices for security, compliance, and vulnerability management.
• Scripting and Automation: Write scripts and automation tools to streamline repetitive tasks and improve efficiency.
• Collaboration: Work closely with development, to understand underlying requirements and implement infrastructure to support it.
• Documentation: Create and maintain clear and comprehensive documentation for infrastructure and processes.

CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:

• The Essentials
  • A minimum of 3 years of major cloud service provider operations experience is required (Azure ideally preferred)
  • Experience maintaining, scaling, and operating a consumer multi-tenant SaaS offering, including handling alerts, troubleshooting issues, and identifying root causes during investigations
  • Proven experience with containers and container orchestrations systems is required, such as: Docker; Kubernetes (AKS) and Helm
  • Demonstrated, hands-on experience using AI tools in a DevOps or engineering context. This includes AI coding assistants (GitHub Copilot, Claude Code, Cursor, or equivalent), AI-assisted log analysis or monitoring tools, or LLM-based automation for operational tasks.
  • Experience designing, improving, and operating CI/CD release pipelines is required
  • Templating and Configuration Languages such as: Azure Resource Manager (ARM/Bicep); Terraform; JSON, YAML
  • Scripting languages: PowerShell
• Additional Successful Qualities
  • Azure cloud provider
  • Windows server administration
  • Azure DevOps and GitHub: Work Items, YAML Pipeli