WFH Multilingual CSR – Thai/Mandarin/Khmer | Up to ₱130K

1 week ago

Mexico, Pampanga, Philippines iQor (Philippines), Inc. Remote Full-time ₱234,000 - ₱335,000 Contract

About the role

Provide professional and efficient customer service to customers through appropriate communication channels while working remotely. Use your language skills to support customers in Thai, Cantonese, Vietnamese, or Khmer, while maintaining strong English communication skills.

Key responsibilities

  • Provide professional and efficient customer service to customers through appropriate communication channels.
  • Assist with customer inquiries, concerns, and service-related requests.
  • Communicate effectively in Thai, Mandarin, or Khmer, while maintaining strong English communication skills.
  • Follow company policies, procedures, and quality standards.
  • Maintain a professional, helpful, and customer-focused approach in every interaction.

About you

  • At least 18 years old
  • At least a High School or Senior High School graduate
  • Fluent in Thai, Mandarin, or Khmer language.
  • Able to read and write in your respective language
  • Good English communication and interaction skills
  • BPO or customer service experience is an advantage, but not required
  • Willing to work on shifting schedules
  • Has a stable internet connection and a suitable Work-from-Home environment
  • Motivated to build a career and grow professionally

Benefits

  • ₱20,000 Sign-On Bonus
  • Competitive basic pay
  • Quarterly appraisals and monthly performance incentives
  • Up to 30 days paid leave, with up to 21 days convertible to cash
  • Non-taxable meal and transportation allowance
  • Night differential
  • Group life insurance
  • Wellness programs
  • Work-from-Home setup