Office Admin Assistant
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Job Summary:
We're expanding our team with a reliable and detail-oriented Data Entry and Administrative Assistant to support the daily operations of a growing service-based business. You'll process incoming job requests, maintain accurate records across several software systems, and keep customer accounts and job details up to date. The ideal teammate is highly organized, comfortable learning new software tools, and able to handle repetitive administrative work quickly and accurately.
Key Responsibilities:
- Monitor incoming job requests from email and property management platforms
- Create and update customer and job records in the company's scheduling software
- Enter detailed job information, including service location, treatment type, and materials used
- Close out completed jobs and add accurate notes for each service visit
- Keep records organized and current across multiple systems and platforms
- Connect daily with the business owner to confirm job status and priorities
- Support general administrative tasks as needed
- Assist with follow-up on incoming customer inquiries as the role grows
Mandatory Skills:
- Proven experience in data entry and administrative support
- Strong attention to detail and high accuracy when entering information
- Comfortable picking up and navigating new software platforms quickly
- Well-organized, trustworthy, and capable of independent work
- Strong communication skills
- Comfortable using messaging tools such as WhatsApp for daily updates
Preferred Skills:
- Experience with property management or field service software (e.g., AppFolio, Buildium, or similar platforms)
- Background in the pest control, home services, or field service industry
- Experience with customer outreach or follow-up calls
- Ability to balance several tasks and priorities at once
Why Join Us:
This is an excellent opportunity to join a growing business where your organizational skills make a direct impact from day one. You'll have flexible working hours built around real collaboration with the business owner, along with room to take on new responsibilities as the role develops.
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