Amazon Account Health and Catalog Specialist – Remote- Nigth Shift- HMO

Amazon Account Health and Catalog Specialist - Remote- Nigth Shift- HMO

Position at FiltaGlobal Philippines Inc.

Location: Accepting candidates from Metro Manila
Schedule: Monday to Friday, 8:00 PM - 5:00 AM PHT

About the Company

Join a New York based company established in 1948, that is a leading "e-tail" partner to premium brands with the mission of creating incremental e-Commerce sales through unmatched merchandising expertise, marketplace knowledge and exclusive selling strategies

Why You'll Love Working With Us

• HMO healthcare for you and your 1 dependent (with COVID insurance).
• 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
• 13th-month bonus and Government-mandated benefits.
• Member Wellness Program.

What You'll Be Doing

You’ll be part of the Catalog Operations & Brand Protection team, supporting live product page integrity, buy-box hygiene, and account compliance. Your key tasks will include:

• Performing recurring audits of live listings against the approved, current as-launched baseline tracker maintained by the Item Creation team.
• Identifying split/duplicate listings, hijacked content/images, incorrect variation/parent-child mappings, suppressed listings, and unauthorized title or bullet point edits.
• Logging catalog issues with full evidence (ASIN, MSKU, issue type, screenshots) in our internal baseline tracker.
• Drafting and submitting clear, evidence-backed cases in Amazon Seller Central to force the reversal of unauthorized changes and restore original content.
• Routing and managing case escalations dynamically based on brand structure (directly via Brand Registry/Account Health or through brand representative channels).
• Following up on stalled cases and arguing hijacked listing cases past initial automated or first-tier refusals to successful restoration.
• Reporting recurring root causes and systemic catalog issues to catalog managers and the Item Creation team

What You'll Bring

• At least two (2) years of hands-on experience in Amazon catalog operations, brand protection, or account health within Amazon Seller Central and/or Vendor Central.
• Proven experience opening, managing, and winning complex Amazon case escalations across two distinct ownership structures (direct Brand Registry vs. brand representative).
• Proficiency in Excel/Google Sheets and the ability to conduct systematic audits without relying on external third-party catalog monitoring software.
• A clear understanding that this is a tactical restoration and defense role (auditing, logging, filing, following up) that uses pre-approved baseline data, rather than an originative copywriting or keyword creation role.

Bonus Points For

• Footwear or Apparel Experience: Prominently preferred, as complex, multi-attribute variation trees (size/color parent-child relationships) in apparel/footwear carry a high risk of split listings and mismapping.
• Technical Amazon Knowledge: Deep familiarity with FNSKU, GTIN/UPC requirements, and ASIN variation mechanics.
• Amazon Brand Registry Tools: Direct experience navigating advanced Brand Registry protection tools and Account Health dashboards

Important: This role is open to PH citizens only. Applications must be submitted in English.

Let's build something great together #filtacareers