Customer Service Agent

1 day ago

Taguig, Metro Manila, Philippines Synlink Recruitment Outsourcing Co. Inc. Full-time ₱223,200 - ₱334,800 Contract

Responsibilities

  • Engage with new and existing customers via phone, email, or in-person to promote products/services
  • Understand customer needs and recommend suitable solutions
  • Achieve monthly, quarterly, and annual sales targets
  • Maintain accurate records of customer interactions and sales in the CRM system
  • Follow up on leads and develop long-term customer relationships
  • Handle customer inquiries, complaints, and concerns professionally and promptly
  • Collaborate with internal teams (e.g., marketing, operations) to enhance customer satisfaction

Qualifications

  • HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
  • At least 6 months BPO experience under voice international account (any account)
  • Healthcare accounts are a plus, but not required
  • Age limit: 50 yrs old
  • Residing within Metro Manila
  • Willing to work onsite
  • Willing to work graveyard and shifting schedule