Remote Customer Service Specialist — Elevate CX
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MCI is seeking a Remote Customer Service Agent to support multiple clients with inquiries and provide excellent service. Candidates must have prior call center experience and live within 80km of our office. Strong English, reliable high-speed internet, and a quiet work environment are essential to succeed.
The role emphasizes handling calls, problem solving, accurate documentation, and adherence to scripts and policies while protecting customer privacy. WFH experience is valued.