ITSM & Governance Specialist: Service Performance
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Asticom Technology Inc. is seeking an IT Service Management (ITSM) & Governance Support Specialist to help govern IT services and monitor performance. The role includes tracking SLAs, supporting audits, and maintaining dashboards and reports to ensure alignment with IT governance processes.
The ideal candidate has at least 2 years in ITSM, familiarity with IT governance, and strong analytical skills. Collaboration with managers, process owners, project teams, and external suppliers is essential.