Crewing Assistant
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Specific Duties & Responsibilities:
- Serve as the main point of contact and coordinator between the company and the seafarer.
- Coordinate with seafarers to collate all crew documentation and verify compliance and validity in accordance with statutory, flag state, MLC 2006, and principal requirements.
- Ensure that the documentation of all seafarers is correct, valid, and accurately encoded into the company’s database in a timely manner.
- Systematically prepare and process all crew for timely dispatch in accordance with the advance crew rotation plan, in coordination with the seafarer, vessel, principal, and third parties.
- Ensure compliance with the company’s QMS, OSH, and data privacy policies and procedures.
- Arrange seafarer training courses, uniforms, and other special logistical requirements with external parties in accordance with principal requirements.
- Promptly attend to queries and requirements from the principal as part of customer service and satisfaction responsibilities.
- Conduct debriefing of all off-signing crew to check for expiring documentation, review performance appraisals, training recommendations, rehire ability status, and provide guidance and career counseling.
- Ensure that all seafarer training requirements are complied with in accordance with the principal’s expectations and requirements.
- Actively participate in the company’s welfare programs.
- Participate in regularly scheduled coordination meetings and planning sessions.
- Provide feedback and suggestions to management for the improvement of processes.
- Ensure compliance with the company’s policies and Code of Conduct.
- Perform other work-related tasks that may be assigned from time to time by management.
LOCATION:
Pasay City
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