Remote Team Leader
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Sun Life Financial in the Philippines is seeking a Team Leader for our Call Centre to ensure exceptional customer service. The role requires motivation and coaching of CCRs to meet service targets within a structured, fast-paced work environment.
The Team Leader reports to the Operations Manager and will support a dynamic, high-performing team. The posting notes a focus on eligibility for Band Level 4B and 5A, with tenure and performance criteria, and a work-from-home setup with stable internet