Assistant WFM Manager
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ibex in Metro Manila is seeking an Assistant WFM Manager to lead a team of planners or a mix of planners and real‑time analysts across multiple sites. You will ensure the integrity of WFM processes, balance staffing with client needs, and collaborate with stakeholders to align staff plans and drive utilization.
The role requires a Bachelor’s Degree, strong arithmetic and analytical skills, and the ability to train schedulers.
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