Customer Service Representative
21 hours ago
Tarlac City, Tarlac, Philippines
Neksjob Philippines
Full-time
₱167,400 - ₱223,200 Contract
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Overview
Assist customers with inquiries and issues via phone, email, and chat. Provide product information and support to enhance customer satisfaction. Resolve complaints in a timely and efficient manner. Document interactions and maintain accurate records in the system. Collaborate with team members to improve service delivery.
Qualifications
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience necessary; on-the-job training provided.
- Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment with a focus on teamwork and customer interaction.
- Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.