Customer Service Representative

21 hours ago

Tarlac City, Tarlac, Philippines Neksjob Philippines Full-time ₱167,400 - ₱223,200 Contract

Overview

Assist customers with inquiries and issues via phone, email, and chat. Provide product information and support to enhance customer satisfaction. Resolve complaints in a timely and efficient manner. Document interactions and maintain accurate records in the system. Collaborate with team members to improve service delivery.

Qualifications

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience necessary; on-the-job training provided.
  • Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment with a focus on teamwork and customer interaction.
  • Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.