Remote Customer Experience Specialist | Flexible Hours
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MicroSourcing is hiring a Customer Experience Representative for a work-from-home role with shifting schedules. You will handle inquiries via phone, email, and live chat, verify orders and shipping details, process returns, exchanges, and refunds, and upsell when appropriate.
The role emphasizes strong English communication, multichannel responsiveness, and CRM usage in a fast-paced e-commerce environment. MicroSourcing promotes an inclusive culture with growth opportunities.