Implementation Consultant

2 weeks ago


Quezon City, National Capital Region, Philippines Direc Business Technologies, Inc. Full time

Posted 12 days ago and deadline of application is on 14 Oct

Job Description
  • Work with customers to discover, build and assess their business needs, client success and onboarding plans and translate them into relevant solutions–evaluate procedures, processes, scope, and timeline
  • Build and design complex and customized technical and non-technical solutions according to the customer's specific needs
  • Create a system design for the preparation and evaluation of alternative workflows by developing, analyzing, and organizing requirement specifications, data mapping, diagrams, flowcharts, and prototypes
  • Conduct system administration training
  • Conduct end-user training according to the process workflow design based on client's requirements
  • Solve issues related to system implementations
  • Provide regular project status reports to the customers and management
  • Provide value-adding service to customers by building custom integrations and solutions outside the available features and capabilities of the system
  • Lead online activities, events, consultations, and one-on-one demos to educate prospects and customers on the features of our product
  • Collaborate interdepartmentally to advise and design creative solutions to fulfill customer requirements
Minimum Qualifications
  • Candidate must possess at least a Bachelor's/College Degree in Information Technology, Computer Science or equivalent
  • At least 6 months of working experience in related field
  • Knowledge in cloud solutions, preferably Zendesk and Monday apps, API integration, web design
  • Good written communication and presentation skills
  • Ability to conduct user training
  • Willingness to travel for onsite work or be relocated is an advantage
About DIREC BUSINESS TECHNOLOGIES INC.

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll. Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support. We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today

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