Remote APAC Technical Support Engineer – SaaS
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Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform.
As an early team member, you will help shape support processes, build a knowledge base, and establish effective cross-functional relations while meeting KPIs and contributing to customer success across the APAC region.