Front Desk Associate
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1.Customer & Distributor Support
- Greet and assist walk-in distributors, clients, and guests professionally.
- Respond to inquiries about products, promotions, prices, and availability.
- Process orders, product pickups, and returns through the MLM system or POS terminal.
- Assist new distributors with registration and provide basic orientation on MLM tools or platforms.
2.Reception & Communication
- Answer phone calls and emails promptly; direct inquiries to appropriate departments.
3.Administrative Tasks
- Handle filing, encoding, and data entry tasks related to orders, inventory, and distributor accounts.
- Monitor and maintain office supplies, forms, and product literature.
- Assist in preparing materials for events, trainings, or product launches.
4.Cashiering
- Receive payments for walk-in purchases or registrations, issue official receipts.
- Reconcile daily transactions and submit reports to accounting or branch heads.
5.Coordination & Reporting
- Liaise with warehouse or inventory staff for real-time updates on product stock.
- Report customer/distributor feedback, complaints, or unusual concerns to the appropriate supervisor.
- Support the execution of promotional activities and events at the branch.
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