Accounts Receivable

4 weeks ago


Quezon City, National Capital Region, Philippines Manpower Philippines Full time
Responsibilities:
  1. Responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment.
  2. Independently collect past due invoices by contacting customers via phone, email, or portal.
  3. Independently reconcile complex accounts and support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  4. Utilize advanced organizational, technical, and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.
  5. Process daily and/or month-end account reconciliations, including spreadsheets such as daily cash log.
  6. Apply cash payments to customer accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  7. Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect companies.
  8. Prepare weekly aging report and prioritize accounts based on overdue status.
  9. Conduct account reviews for credit releases.
  10. Negotiate payment plans.

Qualifications:

  1. Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
  2. Open to undergraduates with Collections or Accounts Receivables experience
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