Lead Associate – Operations

2 weeks ago


Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

Qualifications:

  • Amenable to Work Onsite at our Eastwood Site
  • Must be at least College Level
  • Must have at least 1-2 years of related experience
  • Proven ability to lead a team to achieve individual, team, and divisional goals.
  • Excellent communication and presentation skills
  • Strong time management skills with proven prioritization capability.

Job Description:

  • Assist Operations in supporting agents in production and training.
  • Provide effective coaching and constructive feedback to subordinates.
  • Perform administrative tasks for operational support.
  • Lead teams in achieving metric goals, completing monthly deliverables and tasks.
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