IT Freshers

6 days ago

Manila, National Capital Region, Philippines Caldwell Communications Full time

TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: airtable.com/appC0URfp3MR48Oon/shr6YtYMKDXw8SKLy?prefill_Source+of+Lead=Jobslin

ALWAYS CHECK YOUR E-MAIL FOR MESSAGES REGARDING THE NEXT STEPS. THANK YOU

Benefits for Regular Employees
  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives, Signing Bonuses, and other Premium Benefits
Job Responsibilities
  1. Follow standard operations and procedures.
  2. Recognize and escalate priority problems according to Client standards.
  3. Ensure one call resolution prioritizing customer satisfaction.
  4. Perform basic troubleshooting when necessary.
Qualifications
  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

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