Account Manager

3 days ago


Quezon City, National Capital Region, Philippines Tees and Prints Business Solutions Corp. Full time

Tees and Prints Business Solutions Corp.

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription

We are seeking an experienced and client-focused Account Manager to oversee and manage key customer accounts. The ideal candidate will ensure seamless coordination between clients and internal teams, maintain high client satisfaction, and identify opportunities to grow the accounts.

Responsibilities:

  • Serve as the primary point of contact for assigned accounts, addressing client needs and concerns promptly.
  • Build and nurture strong, long-lasting client relationships to foster loyalty and retention.
  • Understand clients' business goals and provide tailored solutions to meet their needs.
  • Collaborate with internal teams (sales, production, and marketing) to ensure timely delivery of products and services.
  • Prepare and present regular account performance reports to clients and management.
  • Identify upselling and cross-selling opportunities within existing accounts.
  • Monitor market trends to identify potential areas for account growth and improvement.
  • Address and resolve client issues efficiently, maintaining a high level of customer satisfaction.
Requirements
  • Bachelor's degree in business, Marketing, or a related field (preferred).
  • Proven experience as an Account Manager, or similar role, preferably in the printing or apparel industry.
  • Strong interpersonal and communication skills with a customer-oriented mindset.
  • Excellent organizational and multitasking abilities.
  • Ability to manage multiple accounts and meet deadlines effectively.
  • Strong analytical and problem-solving skills.
  • Experience in handling high-value accounts is a plus.
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