Foreign Language Research Analyst
3 weeks ago
Pasay, Philippines | Posted on 02/28/2025
- State/Province National Capital Region (Manila)
- Country Philippines
Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.
Job DescriptionSpecific Duties and Responsibilities:
- Languages:
- Japanese
- Korean
- Chinese
- Data Collection and Analysis:
- Collect and interpret data to support various operational areas.
- Utilize research and analytical techniques to improve decision-making processes.
- Create clear visual representations and insights for company data.
- Collaborate with different teams to establish and monitor performance metrics.
- Research Curation:
- Manage research curation requests from internal customers through a ticketing system, ensuring timely and quality updates on status.
- Conduct basic to complex research tasks from approved sources and curate data using internal tools, ensuring timely completion and quality updates.
- Training and Collaboration:
- Attend and participate in mandatory and internal training sessions and team meetings, completing training assessments as required.
- Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion of daily tasks.
- Testing and Security:
- Conduct testing for new tools and process changes as required by immediate superior.
- Protect client-supplied and internally generated information from unauthorized access, disclosure, modification, destruction, or interference.
- Report any potential or committed non-conformity, observations, or security events or risks to immediate superior.
- Professional Development:
- Demonstrate a willingness to learn and adapt to new tools and techniques.
- Manage multiple tasks and meet deadlines.
- Commit to continuous professional development.
- Language-Specific Tasks:
- Perform research and analysis tasks in a foreign language.
- Translate and interpret data from foreign language sources.
- Ensure the accuracy and relevance of translated data for internal use.
- Communicate effectively in both English and the foreign language to support various projects and teams.
- Quality & Information Security Management:
- Adhere to and implement Infinit-O's quality and information security policies and carry out its processes and procedures accordingly.
- Protect client-supplied and generated information from unauthorized access, disclosure, modification, destruction, or interference.
- Carry out tasks as assigned and are aligned with particular processes or activity related to information security.
- Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior.
- Assist Internal Audit Team during internal audits of assigned projects.
Requirements:
- Degree in IT, Computer Science, or a related field.
- Proficiency in a foreign language relevant to the role.
- Strong statistical and analytical skills.
- Experience in data collection, analysis, and interpretation.
- Proficiency with spreadsheet software and data visualization tools.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- High attention to detail and strong organizational skills.
Qualifications:
- Internal hire: At least 1 year of relevant work experience in the Research Analyst Role.
- External hire: At least 2 years of relevant work experience in Data Research or related field.
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