Remote SaaS Support Specialist

Tenant Turner is seeking a highly motivated Customer Support Specialist to join our fully remote team. You’ll be the first line of contact for users, handling live chat and email inquiries during US Eastern or Central business hours. Responsibilities include troubleshooting product issues, guiding customers to solutions, and contributing to knowledge base...

Emapta is seeking a Customer Support Specialist to handle ticketing, access, refunds, and technical concerns for a global event tech platform. This full-time, permanent WFH role offers night shifts and a competitive PHP 40,000–80,000 salary, with a rich benefits package and ongoing upskilling. You will resolve issues, maintain high CSAT, and collaborate...

MicroSourcing is seeking a Customer Service Representative to join our international team and help customers maximize value via in-app chat, email, and video conferencing. This remote role is based in the Philippines with flexible work arrangements.You will resolve inquiries, master our product, and engage with cross-functional teams to deliver world-class...

BruntWork is seeking a SaaS Technical Support Specialist to join a growing Support Team. You will manage incoming tickets, troubleshoot software issues, and provide timely, professional updates to clients across multiple time zones.Key duties include ticket triage in Freshdesk, coordination with Front-End, Back-End, and Mobile teams, and documentation of...

PriceLabs seeks a Product Support Specialist in the Philippines to be the first point of contact for customers. You will handle inquiries, guide users through the product, and help drive customer success in a global SaaS environment.The role operates from 4:30 a.m. to 1:00 p.m. PH time on five days, with a remote-friendly setup and opportunities to grow into...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

Magic, Inc is seeking a Technical Support Specialist for freelance remote work from the Philippines. You will handle live chat inquiries and help hosts troubleshoot issues on our SaaS platform, guiding setup for AI features and integrations.The role requires strong English skills and SaaS experience, with the flexibility to work weekend shifts and APAC/EU...

parcelLab is hiring a Technical Support Specialist to serve as 2nd level support for our B2B customers. You will implement requests within the system, troubleshoot complex cases, and provide product guidance to help customers maximize the platform's value. We offer a remote-friendly culture with flexibility and a collaborative, high-growth environment....

Intelligems is seeking a Merchant Support Specialist to help ecommerce clients understand, use, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.Ideal candidates have proven customer support experience,...