Freight Auditor Specialist
3 weeks ago
Infinit-O Pasay, National Capital Region, Philippines
Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.
Specific Responsibilities and Duties:
Auditing Functions- Maintain portfolio of accounts with hitting targets and maintaining KPI's
- Audit and verifies information in Trimble product stack, Synergize, Great Plains (internal systems) as well as any customer facing software to ensure that the outstanding arrears and/or delinquencies are valid and accurate
- Perform adjustments through Synergize with supporting back up for the write off, or rebill with root causes and solutions to avoid the errors from re-occurring
- Prioritizes course of action based on dollar amount and/or delinquencies outstanding, prior history of the account, multiple accounts if applicable
- Keep up to date on 3rd party sites for customers in your portfolio
- Records comprehensive information of all contact, correspondence and collections action in Great Plains
- Prepares reconciliations of accounts
- Auditing over payments/duplicate payments and preparing Cheque Requisitions as needed for duplicate or over payments repayment back to customers
- Preparing weekly projections to ensure we are on target for resolution of arrears & managing the % past terms and DSO
- Preparing of adjustments in a timely fashion & accurately with back up to support the request of credit memo or rebill (voids & debits)
- Advise of any customer changes that will affect the ability to be paid timely or cause discrepancies (ie. reference masking updates, address changes or contact changes)
- Monitor payment trends to ensure no changes
- Understanding of all invoicing methods.
Requirements
- 2-3 years experience
- Experience in the logistics industry an asset
- Good in Microsoft Excel
- Experience with Microsoft Great Plains an asset
- Critical thinking
Additional information about this role:
- M-F / Night Shift
- RTO 2-4x a month in Pasay
- Work Equipment provided
- Interviews are done via Google Meet/Zoom
- HMO Coverage
Mid-Senior level
Employment typeFull-time
Job functionAccounting/Auditing and Finance
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