Guest Experience Specialist

21 hours ago

Bulacan, Philippines Scale Up Philippines Full-time ₱268,000 - ₱402,000 Contract

Scale Up Philippines, in partnership with a UK-based property management and accommodation company, is hiring a Guest Experience Representative. The role focuses on delivering a positive guest journey from booking through checkout, maintaining calm professionalism and strong communication with guests.

You will handle inquiries, resolve concerns, and coordinate with Operations and Sales teams. Experience in hospitality or serviced accommodation is advantageous, with CRM proficiency preferred.