Senior Export Coordinator | Day 1 HMO + Free Lunch | BGC

EXPORT EXPERT? YOUR NEXT CAREER MOVE STARTS HERE

Join a growing team, work with global partners, and build your career in a rewarding day-shift export role in BGC

Awesome perks await in #WeAreTGT: BGC

• Health & Wellbeing:Additional HMO (with dependent & pre-existing coverage), dental support, life insurance

• Rewards & Recognition:24 PTOs (with conversion), annual appraisals, awards, referral programs, company events

• Growth & Perks:Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture

• Vibrant City Location:Work in BGC, Taguig (Day Shift)

• Ideal Candidate Profile

What You’ll Bring(Experience)

• 5+ years of experience in Export, International Shipping, or related operations

• Strong hands-on experience managing Export Shipments, with exposure to Import Shipments via Sea and/or Air

• Experience working with shipping or export management systems; Expedient is a plus

• Solid knowledge of shipping documentation, shipment tracking, and end-to-end export processes

• Excellent customer service and stakeholder management skills

• Strong English communication skills, both written and verbal

• Proficient in Microsoft Office, especially Excel and Word

• Strong problem-solving, analytical, and organisational skills

• Able to manage multiple shipments, priorities, and deadlines in a fast-paced environment

• Confident working independently while collaborating with customers, suppliers, and internal teams

• Willing to work fully onsite in BGC on an Australian dayshift schedule

Your Impact Starts Here

Customer Service & Coordination

• Coordinate with overseas agents, shipping partners, suppliers, customers, and internal teams to keep shipments on track.

• Follow up on pending shipment details, documents, and updates.

• Keep customers and stakeholders informed of shipment progress, delays, and any issues.

• Address operational concerns and elevate delays or potential problems when needed. professional, accurate, and timely communication with internal and external stakeholders.

Export & Import Operations

• Assist in managing export and import shipments from booking through delivery.

• Update shipment details, schedules, cargo information, routing, and delivery status in the system.

• Prepare and process shipping documents, pre-alerts, and other customs-related paperwork.

• Monitor shipment progress and ensure all required documents and information are complete.

• Follow company procedures, customer requirements, and relevant shipping regulations.

• Identify and report discrepancies or documentation issues to ensure smooth shipment processing.

Administrative & System Support

• Register new shipment orders and maintain accurate records in the system.

• Upload, organize, and update shipment documents and customer information.

• Monitor pending tasks and follow-ups to ensure shipments are processed on time.

• Maintain accurate shipment updates and records of customer and supplier communications.

• Help ensure daily operations run smoothly through timely updates and accurate data entry.

ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.