Travel Concierge VA

6 days ago

Pasig, Metro Manila, Philippines Tavor Perry Remote Full-time ₱279,000 - ₱424,000 Contract

Job Summary:

Our next hire will be a Travel Concierge VA who will manage the behind-the-scenes details of our clients' trips once they're booked. You'll audit reservations, keep every confirmation and date organized, and make sure travel documents are accurate and complete. We're counting on someone with a sharp eye for detail who takes full ownership of their work.

Key Responsibilities:

  • Audit each newly booked trip to confirm every component is booked correctly
  • Keep confirmation numbers and trip details organized in one place
  • Make sure dates, flights, hotels, and transfers line up
  • Arrange dining reservations and other concierge-style requests
  • Create and complete client travel documents in Travefy
  • Update and maintain reservation details in VacationCRM
  • Review supplier confirmations and flag discrepancies or changes
  • Follow up on open items so nothing is missed before departure
  • Support our advisors with behind-the-scenes reservation management

Mandatory Skills:

  • Exceptional attention to detail and a habit of double-checking
  • Strong sense of ownership and accountability for completed work
  • Quick learner who can read instructions and carry them out accurately
  • Experience with travel or reservation management, or strong administrative experience
  • Willingness to learn Travefy and VacationCRM quicklyExcellent written English
  • Observant, organized, and independent
  • Strong communication skills

Preferred Skills:

  • Experience with Travefy
  • Experience with VacationCRM or similar travel CRM software
  • Background in a travel agency or hospitality environment
  • Experience handling high-value or luxury travel bookings
  • Familiarity with supplier and tour operator portals
  • Capable of keeping several trips and deadlines under control at once

Why Join Us:

This is a chance to join an established, high-performing team where your attention to detail is truly valued and noticed. You'll work closely with supportive advisors, take real ownership of your work, and have room to grow into broader responsibilities over time.