Corporate Sales Officer
3 weeks ago
Job Responsibilities:
- Continuously search for new accounts and ensure that targets are met.
- Sells all products (part of the existing assortment of all banners, Gift Certificates, and Christmas Baskets) or package of products and services to corporate/institutional accounts.
- Cross-sell and promote other products and services from affiliate companies.
- Participates in trade fairs, networking events, and biddings to broaden connections and increase prospect/target market referrals.
Account Management:
- Accreditation of corporate accounts (initiated accounts from Head Office and Stores) following existing standard procedures.
- Develop sustainable account servicing (i.e., regular sales calls) to both new and existing accounts based on a pre-approved strategy roadmap.
- Ensure the efficient servicing of account orders by coordinating the order processing and fulfillment with all stakeholders such as Store Operations, Merchandising SPIC, Distribution Centers, Treasury, and Finance.
- Monitor customer/client buying habits, identify specific needs/requirements of corporate/institutional accounts, and provide cost-efficient solutions.
- Ensure 100% compliance to customer service standards.
- Conduct customer need analysis to identify areas for improvement.
- Handle customer complaints and after-sales concerns effectively.
Gross Margin & Collection:
- Ensure achievement of target gross margin through proper usage of discount schemes.
- Develop pricing strategy (in close coordination with Merchandising) for bulk purchases of corporate/institutional accounts.
- Monitor timely and complete collection of receivables from corporate/institutional accounts.
Entry level
Employment TypeFull-time
Job FunctionBusiness Development and Sales
IndustriesRetail
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