Business Analyst

We’re Hiring: Business Analyst

Work Where People Matter

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well‑being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await

• Learning that sticks – trainings to sharpen your skills

• A workplace that cares – inclusive, supportive, and people‑first

• Health coverage you can count on

• Rewards when you refer friends to join the team

Your Day-to-Day

• Gather, analyze, document, validate, and manage business and functional requirements to ensure alignment with business objectives and expected outcomes.

• Collaborate with stakeholders across business and technical teams to identify needs, define solutions, and drive project success.

• Build, maintain, and enhance Power BI dashboards, reports, and visualizations that support business decision‑making.

• Perform data analysis, reporting, KPI tracking, and data reconciliation across multiple data sources.

• Develop and support data models and business intelligence solutions to provide actionable insights.

• Conduct dashboard testing, validation, and user acceptance testing (UAT) support to ensure accuracy and reliability.

• Identify process improvement opportunities and contribute to continuous improvement initiatives.

• Create and manage user stories, requirements documentation, and project artifacts using Azure DevOps.

• Support Agile project delivery through stakeholder engagement, coordination, and cross‑functional collaboration.

• Utilize Microsoft Excel, SQL, Power Platform, SharePoint, and Microsoft Teams to support reporting, analysis, and business operations.

• Coordinate meetings, project activities, communications, and schedules to ensure alignment among stakeholders.

What We’re Looking For

Experience

• Experience in Finance Operations, Business Analysis, Supply Chain Analytics, and Data Visualization.

• Experience in business analysis, requirements gathering, process improvement, project coordination, or related disciplines is preferred.

Business Analyst Expertise

• Strong attention to detail with the ability to assess information accurately and thoroughly.

• Excellent critical thinking, analytical, and problem‑solving skills.

• Sound decision‑making abilities, with the capability to evaluate options and recommend effective solutions.

• Proven ability to elicit, analyze, document, validate, and manage business and functional requirements, ensuring solutions align with business objectives and deliver measurable value.

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment.

• Effective stakeholder engagement and coordination skills, including facilitating collaboration, managing communications, scheduling activities, and driving alignment between business and technical teams.

• Strong interpersonal and teamwork skills, with the ability to build productive relationships and influence stakeholders at all levels of the organization.

• Ability to identify opportunities for process optimization and contribute to continuous improvement initiatives.

• Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.

Technical Expertise

• Power BI Dashboard Development and Data Visualization, including designing and delivering actionable business intelligence through dashboards, data modeling, and narrative‑driven presentations that support informed decision‑making.

• Data Analysis, Reporting, and KPI Monitoring.

• Data Modeling and Business Intelligence Solutions.

• Advanced Microsoft Excel skills, including formulas, pivot tables, charts, and macros.

• Basic knowledge of Microsoft Power Platform, including PowerApps and Power Automate.

• Experience in data validation and reconciliation across multiple data sources.

• Experience supporting dashboard testing, validation, and user acceptance testing (UAT).

• Basic understanding of SQL or hands‑on SQL experience.

Project and Collaboration Tools

• Azure DevOps for user story creation and requirements documentation.

• Understanding of Ag