Current jobs related to Technical Onboarding Specialist - Taguig, National Capital Region - Nasdaq, Inc.
-
Client Onboarding Specialist
2 weeks ago
Taguig, National Capital Region, Philippines BUNCH Full timeOn-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are looking for a Client Onboarding Specialist to join our team and play a pivotal role in ensuring a seamless and engaging onboarding experience for our clients.As a Client Onboarding Specialist, you will lead live Zoom onboarding sessions, guide clients through software setup and...
-
Employee Onboarding Coordinator
1 day ago
Taguig, National Capital Region, Philippines beBee Careers Full timeOnboarding SpecialistWe are looking for an experienced Onboarding Specialist to join our team. The successful candidate will be responsible for ensuring a seamless onboarding process for new hires, including preparing onboarding kits, conducting office tours, and introducing new hires to their team members.Key ResponsibilitiesPrepare onboarding kits for new...
-
Staffing and Onboarding Specialist
4 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeEteam Workforce Private Corporation seeks a highly skilled and detail-focused HR professional to fill the role of Staffing and Onboarding Specialist. The selected candidate will be responsible for overseeing various HR processes, including HRIS data management, employee onboarding and off-boarding, and ensuring compliance with company policies.Main...
-
Onboarding Specialist
3 weeks ago
Taguig, National Capital Region, Philippines gabb Full timeI'm looking for an Onboarding Specialist who's got great energy, knows how to vibe with customers, and can make them feel confident and excited about joining our Credit Repair Program.This is a freelance, work-from-home setup so you must have your own laptop, stable internet, and a quiet workspace.Looking for someone who's:Friendly, positive, and can build...
-
Retail Onboarding and Support Specialist
1 week ago
Taguig, National Capital Region, Philippines Qashier Full timeAbout Our TeamWe are a dynamic and fast-growing team working at the intersection of Retail, Fintech, and Data. Our mission is to transform the retail and food industry by offering innovative solutions for payments, loyalty, and operational management.We are looking for a talented merchant onboarding specialist to join our team. In this role, you will be...
-
Onboarding Coordinator
3 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob DescriptionWe are seeking a highly skilled and energetic Onboarding Specialist to join our team.This is a freelance, work-from-home setup so you must have your own laptop, stable internet, and a quiet workspace.The ideal candidate will be friendly, positive, and able to build instant connections with customers. They will also be professional, committed,...
-
Client Onboarding Expert
3 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob SummaryWe are seeking a dedicated Onboarding Specialist to provide top-notch customer support.This is a work-from-home opportunity, requiring a reliable laptop, fast internet, and a quiet workspace.The successful candidate will be a strong communicator, able to build trust with clients quickly and provide a smooth onboarding experience.Main Objectives:To...
-
Software Onboarding Lead
2 weeks ago
Taguig, National Capital Region, Philippines BUNCH Full timeWe strive to build strong relationships with our clients, becoming their trusted advisors and ensuring ongoing satisfaction with our platform.About the PositionThe Client Onboarding Specialist will be responsible for leading live onboarding sessions, guiding clients through software setup and configuration, and providing expert support to ensure a smooth...
-
Onboarding Engagement Specialist
3 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob SummaryWe are seeking a highly motivated and organized individual to fill the role of Onboarding Engagement Specialist. The successful candidate will be responsible for planning, coordinating, and implementing engagement initiatives to ensure a smooth transition experience for new hires.Key ResponsibilitiesDevelop and Deliver Engagement Programs: Assist...
-
Onboarding Experience Manager
2 weeks ago
Taguig, National Capital Region, Philippines BUNCH Full timeBUNCH is a service company partnering with international tech startups to provide innovative solutions.Job OverviewWe are seeking a Client Onboarding Specialist to join our team and lead live onboarding sessions for new clients.Key ResponsibilitiesProvide training and support to ensure seamless adoption of our SaaS solutions.Establish long-term relationships...
Technical Onboarding Specialist
4 weeks ago
Apply locations Philippines - Taguig City - National Capital Region time type Full time posted on Posted 13 Days Ago job requisition id R0019517
Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What We OfferThis is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week). You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.
In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.
What You Will DoAs a Technical Onboarding Specialist, you will be responsible for onboarding new and existing customers onto the Nasdaq Trade Surveillance Software as a Service (SaaS). In this role, you will handle the customers and internal stakeholders and perform hands-on technical integration & data testing to onboard customers.
Client Engagement:
- Effectively conduct regular meetings with customers from post-sales to go live.
- Establish good relationships with key stakeholders to ensure customer satisfaction and retention.
- Prepare and deliver tailored project plans to the customers.
- Comprehend and explain the Nasdaq Data Specifications to the customer.
- Understanding client requirements and drafting change requests to best suit their needs.
Implementation:
- Assist customers in data mapping and exchange specific queries.
- Perform data quality tests on customer data and work closely with the customer to resolve issues.
- Set up the application configurations as per the customer requirements and data quality.
- Preparation of customer sign-off document and launch activities at the end of the UAT testing.
- Implement changes as per the change request document and perform necessary testing to ensure the changes are working as expected.
Team coordination:
- Work closely with functional analyst, sales, support & development teams to ensure smooth onboarding for all the new clients.
- Work closely with customer and functional analysts on requirement gathering, analysis and drafting of change request documents.
Planning and Reporting:
- Provide weekly project status reports to internal and external stakeholders.
- In-depth expertise in Capital markets, UNIX & Customer Management.
- Proven ability in the Capital Markets domain with exposure to multiple products like Equities, Future, Options, etc.
- At least 3 years of experience working on Unix / Linux commands from basic to advanced.
- Understanding of OTC markets like Forex, Interest Rates Swaps, Fixed Income etc.
- Understanding of trading protocols like FIX, etc.
- Prior experience working on version control tools like GIT.
- Understanding of regular expressions.
- Ability to communicate clearly and expertly at all levels.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Outstanding customer management & negotiation skills.
Please follow through by clicking the "Apply" link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified
Come As You AreNasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
#J-18808-Ljbffr