RPA Developer

2 weeks ago


Makati City, National Capital Region, Philippines ProV International PH Full time

Direct message the job poster from ProV International PH

Perform support activities and develop Robotics Process Automation (RPA) solutions using Blue Prism and other automation and orchestration tools.

Responsibility:

This position has the following areas of responsibility:

  • Develop IA process solutions in accordance w/ standard automation conventions and best practices
  • Monitor RPA solutions running in production; perform development fixes and enhancements as per business need
  • Closely work with IA Partners (Business Analysts) in understanding the business processes and creating the solution design for the automation
  • Operates the robotic tooling to interact with base applications

Specific Duties:

Solution Design and Analysis

  • Collaborate with IA Partners and Senior IA Developers to understand the business processes and identify the best automated solution with highlight on generated value
  • Identify complexity and feasibility of proposed automated solution with focus on the technical aspect of development and implementation of the solution
  • Produce and maintain technical documentation as required by the team (e.g. Solution Design Document)

Development

  • Build IA process solutions (RPA robots) in accordance with coding standards, automation conventions and IA Team best practices
  • Communicate roadblocks and issues encountered during development; work with developers for a work around or resolution for the encountered issues
  • Engage across IT teams to understand technical issues and/or if there is a cross-functional project to align requirements and business requests
  • Write and maintain codes / scripts required for some logic processing and exception scenarios
  • Update tasks assigned in Azure DevOps pipeline together with the assigned IA partner ensuring timeline and user stories are properly managed
  • Lead solution testing to ensure alignment with the actual process; resolve performance problems discovered in Testing phase
  • Conduct Sprint Retrospectives with IA Partners
  • Perform and/or participate in peer reviews as part of the Continuous Improvement initiative of the IA Team

Deployment & Monitoring

  • Support Change Management process together with the IA Partner and Product Lead prior deployment of the solution
  • Lead Hypercare and Go-Live roll-outs including handover to Support
  • Provide immediate post-project support for the robots running in production

Support Activities (On Rotation)

  • Oversee day-to-day activities ensuring optimal usage and adherence to SLAs as agreed with business
  • Manage orchestration / scheduling to maximize productivity
  • Send communication to the team and business stakeholders if there are major IT-related interruptions or failed processes during production runs
  • Monitor and ensure smooth operations of the underlying infrastructure and hosting environment
  • Investigate and perform root cause analysis for issues / repeat incidents
  • Perform hot fixes in production if necessary as aligned with the IA Product Lead and IA Lead Dev
  • Manage and fulfill Incident and Request tickets assigned to Intelligent Automation Team

Ad Hoc

  • Provide assistance to co-Developers if a project comprises multiple phases and/or back-up is needed to meet business targets
  • Support the team in Continuous Improvement initiatives such as knowledge sharing and process reviews
  • Provides coaching and mentoring for junior developers

Interfaces / Remarks

Main interfaces with this position are:

  • Blue Prism
  • CTwo
  • Microsoft Applications
  • IFS10 (ERP System)
  • Workday (HR System)

Competency

  • 2 to 4 years of IT development experience with at least 1 year experience in using Blue Prism automation tool or similar applications such as UI Path is preferred.
  • Strong knowledge of business context and processes
  • Experience designing, developing, testing and deploying RPA solutions
  • Skilled in various development platforms knowledge of NLP, Python, Visual Studio, VB, SQL, MYSQL is an advantage
  • Knowledge of the Azure platform is an advantage
  • Understands Agile Methodology and Agile ways of working
  • Good communication skills with the ability to present technical details to a non-technical audience
  • The ability to work with a structured and methodical approach, combined with an enquiring mind.
  • An understanding of, and a willingness to adhere to, formal change control procedures and disciplines
  • An aptitude for problem solving, with the ability to take a logical route to the source of an error
  • Able to execute assigned tasks in a timely & efficient manner
  • Effectively communicate status, metrics and issues on a regular basis as you will be working closely with the automation team in Manila and other functions based in Poland and US.
  • You are fluent in both oral and written English
  • ITIL V3/V4 Certified is a plus
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
  • Industries
  • IT Services and IT Consulting
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