Support Operations Supervisor — SLA Coach

NCR Voyix in Cebu City, Philippines is seeking a dynamic Call/Incident Management Supervisor to lead support teams, manage escalations, and ensure SLA adherence across channels. This role focuses on delivering consistent, high‑quality service in a fast‑paced environment.You will train new agents, assist in process improvements, and collaborate with...

Asurion in Cebu City is hiring a Supervisor, Call Center Operations, responsible for leading tech support teams to provide exceptional customer service and meet sales goals. The role includes coaching Representatives, analyzing performance metrics, and ensuring quality standards.The ideal candidate will have a Bachelor's degree and at least one year of...

Job Summary We are looking for a results-driven Operations Supervisor to oversee daily operations, lead a team, and ensure service excellence. If you have strong leadership skills and thrive in a fast-paced environment, this role is for you! Travel industry background is a plus — but not required. Key Responsibilities Supervise and manage daily team...

Role Overview We are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...

NCR Voyix is seeking a diligent Operations Supervisor in Cebu City to lead and coach a regional support team, ensuring all SLA targets are met. You will drive performance, manage escalation processes, and partner with management to deliver timely improvements. You will collaborate with cross-functional teams, monitor metrics, and adapt global processes to...

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time Employee Recognition and Rewards Equity Incentive Plan Performance Bonus Incentives Insurance Health & Wellness HMO Annual Company Trip Free Meals Sleeping Quarters Description General Customer Service includes post‑sale technical and/or non‑technical customer service and support across multiple...

Retail Operations Supervisor Location: Office and Field-BasedEmployment Type: Full-TimeCompany: ZVAPE COMPANY (RELX) Job Summary We are seeking a proactive and results-oriented Retail Operations Supervisor to oversee daily store operations, ensure excellent customer service, drive sales performance, and support the achievement of business goals. The...

Role Overview We are seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce coordination, and operational improvement, with a strong focus on delivering exceptional customer...

Job Title: Operations Supervisor – Customer Service (Travel & Hospitality) Job Summary We are seeking an experienced Operations Supervisor to lead customer service operations supporting business and/or end-consumer clients. This role oversees post-sale technical and non-technical support delivered through remote channels (phone, chat, email) and/or...