DE033699-Workforce Services Associate
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE
Workforce Services Associate
WORK SETUP
Return to Office
OVERALL PURPOSE
The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.
RESPONSIBILITIES
- Responsible for Real-Time Adherence and Queue Management for Business Operations. Specifically, the primary responsibility of the individual is to monitor and manage site activities to support client/account service level agreements.
- Responsible for ensuring scheduled team logins/ logout on time, manage, control and report nonadherence to schedules.
- Adheres to prescribed formats in updating attendance, schedule swaps
- Manages required real time reporting requirement deliverables via service menus and ad-hoc requirements.
- Acts as Point of Contact in processing and identifying schedule exceptions (e.g. training, coaching) including minimum length, approval, data entry responsibilities, and tracking.
OTHERS
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2
SKILL AND QUALIFICATIONS
- At least 6 months to 2 years RTA experience; other WFM experience is a plus but not required.
- Good knowledge in MS Office (Word, Excel, PowerPoint)
- No specific tool requirement; good to have if with experience in WFM Tools (ex. eWFM, IEX, CMS Avaya, Blue Pumpkin, Aspect)
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
-
DE033699-Workforce Services Associate
2 days ago
mandaluyong, metro manila, Philippines 8004 Accenture Inc Company Full-time ₱670,000 Contract---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Associate WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous interaction with...
-
DE033699-Workforce Services Associate
19 hours ago
Mandaluyong, Metro Manila, Philippines Accenture in the Philippines Full-time ₱279,000 - ₱446,000 ContractJob Description: ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Associate WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous...
-
DE033699-Workforce Services Associate
1 week ago
Mandaluyong, Metro Manila, Philippines Accenture Full-time---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Associate WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous interaction with...
-
Workforce Planning
3 days ago
Mandaluyong, Metro Manila, Philippines RELIANCECARE INC. Full-time ₱360,000 - ₱480,000 ContractRELIANCECARE INC. in Mandaluyong City is seeking a Workforce Management Associate to ensure accurate timekeeping, scheduling, and reporting across assigned accounts. You will support payroll readiness, optimize operations, and contribute to service delivery requirements.The role involves encoding timekeeping data, generating client metrics reports,...
-
Workforce Management Associate
1 day ago
mandaluyong, metro manila, Philippines RELIANCECARE INC. Full-time ₱480,000 ContractJob Overview The Workforce Management Associate is responsible for ensuring accurate and timely timekeeping, workforce scheduling, and reporting across assigned accounts, supporting payroll readiness, operational efficiency, and service delivery requirements. Duties and Responsibilities Encode employee timekeeping reports in the Roosted and MyPrime...
-
Workforce Associate
4 days ago
Mandaluyong, Metro Manila, Philippines Siegen HR Solutions Full-time ₱334,800 - ₱502,200 ContractWorkforce Associate (Intra-Day Operations Associate)Job Openings Workforce Associate (Intra-Day Operations Associate)About the job Workforce Associate (Intra-Day Operations Associate)OVER ALLPURPOSE OF THE JOB:The WorkforceServices Associate is responsible for driving delivery of metrics and optimalperformance through continuous interaction with stakeholders...
-
ActiveOne: Workforce Associate
19 hours ago
Mandaluyong, Metro Manila, Philippines RelianceUnited Full-time ₱279,000 - ₱391,000 ContractJob Objective:To ensure accurate and timely processing of employee attendance and timekeeping records, supporting payroll readiness and maintaining operational efficiency across assigned accounts during the transition to the new timekeeping system.Duties and Responsibilities:Develop a clinic staffing schedule.Collect, review, analyze, and interpret relevant...
-
Service Support Associate I
2 days ago
Mandaluyong, Metro Manila, Philippines Vertiv Full-timeResponsibilities: • Ensures all contract transactions are done accurately and on time. • Ensures all required information is logged in the appropriate systems and databases. • Provides accurate solutions to contract issues and concerns raised by the market units or other points of contact. • Liaises with the market units regarding any detail/s...
-
Workforce Analytics
19 hours ago
Mandaluyong, Metro Manila, Philippines RelianceUnited Full-time ₱279,000 - ₱391,000 ContractRelianceUnited is seeking an organized administrator to ensure accurate attendance and timekeeping processing, aiding payroll readiness during a transition to a new system. The role supports multiple accounts and requires careful data handling, reporting, and timely communication with Operations.The ideal candidate will have strong MS Excel and Google Sheets...
-
Workforce Planner(AU Healthcare
3 days ago
Mandaluyong, Metro Manila, Philippines ConnectOS Full-time ₱558,000 - ₱893,000 ContractSchedule: 06:00 AM to 03:00 PM PHT (Monday to Friday) Requirements 3+ years experience in workforce planning, scheduling, dispatch, or healthcare operations. Strong analytical and organizational skills. Advanced Excel and reporting capabilities. Experience managing multiple stakeholders and competing priorities. Healthcare, aged care, NDIS, or allied health...