WFM Senior Executive: Capacity

Prepare and maintain headcount and capacity planners for processes assigned.Preparing forecasts for volume, productivity and shrinkagesPreparing monthly reports for individual accountsValidate production and non-production hiring and/or internal movementsAnalysis of scheduling outputs and recommend changes whenever necessaryCoordinate with internal and...

Wipro Philippines Inc. is seeking a WFM/MIS Lead who will turn data into business impact by driving capacity planning, forecasting, and scheduling decisions. You will develop headcount and capacity plans, produce detailed reports, and present insights to stakeholders using Excel, VBA, and Power BI.The role emphasizes strong analytics, proactive problem...

Overview ibex is building WFM into a growth engine, not just a support function. Our WFM services portfolio is expanding and we are looking for leader to help drive growth and enhance the current capabilities on delivering world class WFM operational excellence. We are looking for a leader who can run it like a business. The WFM Services Principal Leader...

Ibex Limited is seeking a WFM leader to drive delivery excellence and growth across a portfolio of client engagements. You will own forecasting, capacity planning, scheduling and real‑time management, partnering with Sales and Client Services to quantify expansion opportunities. You will lead a team of Senior Managers and Managers, shaping operating models...

Responsibilities:Lead end-to-end resource planning and staffing augmentation across contact center operations to ensure alignment with business demand and service requirements.Drive capacity planning by assessing staffing gaps, optimizing resource allocation, and ensuring effective utilization of available workforce.Collaborate with Operations and Business...

Client, a leading USA mental healthcare company, seeks a senior Lead, Growth & Market Analytics to explain performance drivers and guide business decisions. You’ll own market analytics across multiple regions, linking demand, capacity, conversion, and utilization to growth and access.You’ll work with Marketing, Product, Clinical Operations, Finance, and...

Job DescriptionWFM / MIS Lead – Forecasting, Scheduling & Capacity PlanningAre you passionate about turning data into business impact? We’re looking for a WFM/MIS Lead who can deliver accurate operational insights, and drive capacity planning, forecasting, and scheduling decisions through strong analytics and reporting.If you love dashboards, trends, and...

Dencom Consultancy and Manpower Services Hybrid - Cebu >10 Yrs Exp Bachelor Full-time Job Description The Sr. Workforce Manager is responsible for leading the end-to-end Workforce Management (WFM) function for large-scale, complex operations. This role ensures optimal staffing, forecasting accuracy, real‑time performance management, and strategic capacity...

Pandoblox is seeking a Senior Technical Account Executive in a remote capacity for the Philippines. You will own the full sales cycle—from pipeline to signed agreements—bridging MSP, cybersecurity, cloud, and project services with executive-level credibility.Requirements include 5+ years in quota-carrying B2B tech sales and 3+ years selling managed IT...