Research & Product Development Analyst | WFO | Clark

Job Description

About the Role

We are seeking a highly organised and analytical Product & Innovation Analyst to support product research, data analysis, product development and business improvement initiatives.

Working closely with the Product & Innovation Manager, you will research market and product opportunities, analyse business data, coordinate product development activities, and provide clear insights to support informed decision-making.

Key Responsibilities

Product & Market Research

• Research pumping, water treatment and infrastructure products, technologies, suppliers and emerging solutions.
• Monitor competitor products, pricing, supply chains and market trends.
• Maintain a structured product intelligence library.
• Prepare concise research summaries, comparisons and business cases.

Data Analysis & Reporting

• Collect, cleanse and analyse product, sales, warranty, supplier and cost data.
• Develop and maintain Excel models, dashboards and reporting packs.
• Identify trends, opportunities and exceptions to support business decisions.
• Ensure analysis is accurate and reconciled with source systems.

Product Development Support

• Support new product introductions from concept and feasibility through to release.
• Maintain product specifications, datasheets, technical documentation and version control.
• Coordinate supplier information, quotations, samples, lead times and compliance documentation.
• Track development activities, timelines and deliverables through to completion.

Administration & Coordination

• Maintain document control, records and filing for the Product & Innovation function.
• Prepare presentations, comparison tables and supporting materials for meetings.
• Coordinate product-related meetings, record actions and follow up on deliverables.
• Liaise with Engineering, Sales, Estimating and Purchasing teams on product-related queries and information requests.

Continuous Improvement & Compliance

• Identify opportunities to improve processes, reporting and business efficiency.
• Maintain accurate performance metrics and reporting.
• Handle commercially sensitive product, pricing and supplier information with discretion.
• Follow company policies, procedures and workplace health and safety requirements.

Qualifications and Requirements

Essential

• Tertiary qualification in Engineering, Business, Commerce, Data Analytics or a related discipline.
• Minimum 2 years' experience in an analytical, research, business support or product administration role.
• Advanced Excel skills, including lookups, pivot tables, data cleansing and charting.
• Strong written English and the ability to turn complex information into concise summaries.
• Excellent organisation, attention to detail and ability to work independently.
• Proficiency in Microsoft 365, including Excel, Word, PowerPoint, Outlook, Teams and SharePoint.
• Comfortable working with a Perth-based manager and collaborating across time zones.
• Proactive approach to communication, problem-solving and follow-through.

Desirable

• Experience with pumps, mechanical or electrical equipment, water treatment or industrial products.
• Experience supporting new product introductions or maintaining technical documentation.
• Experience with ERP systems, particularly Microsoft Dynamics 365.
• Experience with Power BI or similar reporting tools.
• Experience within a manufacturing, engineering or distribution environment.

Perks and Benefits

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
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