Remote Billing Support Analyst

Mixmax, a remote-first company, is seeking a Billing Support Analyst in the Philippines to resolve customer billing questions from start to finish, handle invoices and plan changes, and ensure accuracy across Stripe and internal systems. You’ll work with Support, Customer Success, Sales, and Engineering across global time zones to improve billing speed and accuracy using AI with human oversight.

You’ll own end-to-end billing inquiries, from refunds and disputes to reconciliations, while