Australian Mortgage Loan Processor

19 hours ago

Taguig, Metro Manila, Philippines Sysgen RPO, Inc. Full-time

Australian Mortgage Loan Processor

Job Highlights

  • Day shift schedule with weekends off

  • Hybrid work arrangement

  • Competitive salary and career growth opportunities

  • Work with experienced Australian mortgage professionals

Job Overview

We are looking for an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers throughout the entire loan process—from application through settlement.

If you have solid experience in Australian residential mortgages, strong knowledge of lender policies, and have worked with ApplyOnline and lender portals, we’d love to hear from you.

Key Responsibilities

  • Review client information, fact finds, and loan scenarios

  • Prepare and lodge loan applications using mortgage CRM systems and ApplyOnline

  • Follow up on outstanding documents with brokers and clients

  • Ensure loan applications comply with Australian lender policies and regulatory requirements

  • Coordinate valuations, lender requests, and credit conditions

  • Provide regular updates to brokers and stakeholders regarding loan status

  • Review conditional and formal approvals

  • Ensure all settlement requirements are completed on time

  • Coordinate with lenders, solicitors, and settlement teams

  • Maintain accurate documentation, file notes, and pipeline updates

  • Meet service level agreements (SLAs) and quality standards

Qualifications

  • Minimum 3 years of Australian residential mortgage processing experience

  • End-to-end mortgage processing experience from lodgement to settlement

  • Hands-on experience with ApplyOnline (required)

  • Experience using Australian lender portals

  • Strong understanding of Australian lender credit policies

  • Knowledge of NCCP, BID, and AML/CTF requirements

  • Experience handling complex loan applications (e.g., self-employed, trusts, multiple securities) is an advantage

  • Understanding of servicing calculations, living expenses, and credit assessment

  • Experience using valuation platforms such as CoreLogic or RP Data is preferred

  • Excellent English communication skills

  • Strong attention to detail, organization, and time management

Systems & Platforms

Experience with any of the following is highly preferred:

  • Mortgage CRM systems (e.g., Infinity, MyCRM, BrokerEngine, Mercury)

  • ApplyOnline, Simpology, or LoanApp

  • Australian lender portals

  • CoreLogic / RP Data

  • Equifax

Employee Benefits

  • Competitive salary package based on experience

  • Day shift schedule with weekends off

  • Hybrid work arrangement

  • HMO coverage starting Day 1 with one free dependent

  • 13th Month Pay (prorated)

  • Career progression opportunities

  • Supportive and collaborative work environment

  • Employee referral incentives