Salesforce Support Lead — L2 Team

 About Penbrothers  Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes. About the Client  Founded in 2006, this Australian systems integrator and...

Our client, a global automation and technology leader, is seeking a Senior Salesforce Application Developer . Based in Mandaluyong City, Philippines, this role is responsible for designing, building, and maintaining enterprise-grade CRM solutions and customer-facing service applications. Operating across the full Salesforce ecosystem ( Apex, Visualforce,...

What success looks like in this role: • Lead and manage the Service Desk team to deliver exceptional technical support to end-users. • Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries. • Utilizes problem solving and analytical skills to effectively resolve challenging incidents •...

Unisys is seeking a Service Desk Lead in the Philippines to oversee a high-performing support team and ensure timely, effective incident resolution. You will guide L1/L2 agents, monitor queues, and uphold SLAs while identifying root causes for continuous improvement. The role requires 2–4 years of relevant experience and a degree or technical...

Scale Global SaaS Revenue Operations Through Smarter GTM Execution Build the operational backbone that keeps global B2B SaaS teams moving. The Rev Ops Specialist Team Lead transforms high-volume GTM requests into fast, consistent outcomes through workload management, SLAs, automation, and process improvement. Lead a high-performing operations team,...

Why Avensys Consulting Inc.? At Avensys Consulting Inc., we connect talented professionals with exciting technology opportunities across leading organizations. Join a collaborative environment where your expertise can make a real impact while working on meaningful enterprise digital transformation projects. About the Role We are looking for a Senior...

Oversee commercial relationships with a client to optimize financial and business operations results and deliver client value. Work closely with business leads to drive financial performance, understand and mitigate business risks, manage investments and accountability, and provide guidance to the team. Required JD: SAP Financial Risk and Financials...

Emapta Global in Manila, Philippines, seeks a Senior Rev Ops Specialist Team Lead to scale global GTM operations. You will lead a high-performing operations team, manage workload, SLAs, and drive automation and knowledge management across Sales, Professional Services, and Customer Success. The role requires 5+ years in Sales Operations or GTM support, proven...

Key Responsibilities Team Leadership Lead, coach, and motivate a team of Technical Support Representatives. Monitor daily team performance, productivity, attendance, and schedule adherence. Conduct regular coaching sessions and provide actionable performance feedback. Identify skill gaps and create appropriate coaching and development plans. Assist team...